Manage team collaboration with Microsoft Teams

• Module 1: This module reviews the Microsoft Teams user experience and summarizes requirements and important considerations for deploying Teams as part of a Microsoft 365 installation. You’ll also learn about governance policies, such as expiration, retention, and archiving.

At the end of this module, you should be able to:

• Describe Teams capabilities and user experience.
• Explain Teams core technologies.
• Understand Teams management tools.
• Explain Teams licensing.
• Plan for Teams governance.
• Plan for lifecycle management.
• Describe the Teams networking requirements.
• Module 2: Learn about the various Microsoft Teams clients, including desktop, web, and mobile clients. Discover how to deploy each type of client and how the update process works.

At the end of this module, you should be able to:

• Describe the differences between the different types of Teams clients.
• Explain how to deploy and turn on Teams clients.
• Module 3: Microsoft Teams gives administrators and IT professionals the tools they need to effectively manage team communication, collaboration, and compliance while taking advantage of the rich apps and features offered by Microsoft 365. Learn how to create teams and manage their members by determining roles, access, and messaging policies for both internal and external users.

At the end of this module, you should be able to:

• Understand how to create an organization-wide team.
• Designate Teams roles.
• Manage guest access.
• Manage external access.
• Manage dynamic membership.
• Manage messaging policies.
• Module 4: Discover how apps, bots, and connectors increase the power of Microsoft Teams. Learn how to manage them as you plan your organization’s Teams rollout.

At the end of this module, you should be able to:

• Describe what Microsoft Teams apps, bots, and connectors are and what they do.
• Explain how to manage apps through app policies.
• Configure and manage bots for private chats and channels.
• Describe ways you can interact with apps and services in Teams.
• Module 5: Learn how to plan and manage Microsoft Teams meetings and conferences. Discover how audio conferencing and live events work in Teams.

At the end of this module, you should be able to:

• Plan for meeting and conferencing deployment.
• Manage meeting policies and settings.
• Manage meeting recordings.
• Plan for audio conferencing.
• Plan for live events.
• Monitor call quality.

• Module 1: Prepare for a Teams deployment with Microsoft 365
• Introduction to Microsoft Teams
• Explore the Teams user experience
• Survey the Teams architecture
• Understand Teams management tools
• Manage Teams licensing
• Plan for Teams governance
• Plan for lifecycle management
• Review Teams networking requirements
• Summary and knowledge check
• Module 2: Deploy Microsoft Teams clients
• Introduction to Teams clients
• Plan to deploy Teams desktop clients
• Plan to deploy Teams web clients
• Plan to deploy Teams mobile clients
• Summary and knowledge check
• Module 3: Manage Microsoft Teams
• Introduction to managing Teams
• Create an organization-wide team
• Designate Teams roles
• Recognize the role of Microsoft 365 Groups
• Manage guest access
• Manage external access
• Manage dynamic membership
• Manage messaging policies
• Summary and knowledge check
• Module 4: Manage apps, bots, and connectors in Microsoft Teams
• Introduction to apps, bots, and connectors
• Customize apps settings
• Configure and manage apps
• Configure and manage bots for private chats and channels
• Add Teams connectors
• Summary and knowledge check
• Module 5: Manage meetings, conferences, and events with Microsoft Teams
• Introduction to Teams meetings and conferencing
• Plan for meeting and conferencing deployment
• Manage meeting policies
• Manage meeting settings
• Manage meeting recordings
• Use Audio Conferencing
• Plan for live events
• Monitor call quality
• Summary and knowledge check