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Manage Microsoft 365 messaging organizational settings and architecture

Offered By: Microsoft via Microsoft Learn

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Microsoft Office 365 Courses Microsoft 365 Courses

Course Description

Overview

  • Module 1: Plan and manage organizational settings such as global address lists, offline address books, address policies, organizational sharing, and add-ins in Exchange Online.

    • At the end of this module, you should be able to:

    • Manage global address lists.
    • Manage the offline address book.
    • Manage address book policies.
    • Configure organizational sharing.
    • Manage add-ins.
  • Module 2: Learn how to configure clients to access associated Exchange Online mailboxes, how to troubleshoot connectivity issues, and how to connect your clients.

    • At the end of this module, you should be able to:

    • Explain how namespaces work.
    • Explain how to configure OWA.
    • Explain how to configure virtual directories.
    • Explain how to configure Autodiscover.
    • Describe how to troubleshoot connectivity problems.
    • Describe certificate-based authentication.
  • Module 3: Learn how to manage different mailbox types, configure mailbox policies and permissions, and understand licensing options.

    • At the end of this module, you should be able to:

    • Describe how to manage different mailbox types.
    • Explain the different group types.
    • Explain how to configure mailbox policies and permissions.
  • Module 4: Learn how to manage mobile devices in Exchange Online, including mobile authentication, device access, and ActiveSync.

    • At the end of this module, you should be able to:

    • Explain mobile devices to access Exchange Online.
    • Describe how mobile authentication works.
    • Manage access to Exchange Online from Outlook for iOS and Android users.
    • Support more mobile devices by using Exchange ActiveSync.
  • Module 5: Learn how to use connectors in Exchange Online to route email to on-premises email systems and to secure email to partner organizations.

    • At the end of this module, you should be able to:

    • Explain how connectors route email.
    • Describe how to create and configure connectors.
    • Describe how to use connectors to secure email transfer to partner organizations.
  • Module 6: Learn how to manage mail flow rules and various types of domains in Exchange Online.

    • At the end of this module, you should be able to:

    • Explain transport rules.
    • Explain domains.
    • Explain hybrid mail flow.
  • Module 7: Troubleshoot mail flow issues in Exchange Online using reports, transport logs, and validation.

    • At the end of this module, you should be able to:

    • Explain mail flow.
    • Describe inbound and outbound mail.
    • Explain message tracing.
    • Explain non-deliverable reports.
    • Explain transport logs.

Syllabus

  • Module 1: Plan and manage organizational settings with Exchange Online
    • Introduction to managing organizational settings
    • Manage your global address list
    • Manage your offline address book
    • Manage your address book policies
    • Configure organizational sharing
    • Manage your add-ins
    • Summary and knowledge check
  • Module 2: Plan and manage client access with Exchange Online
    • Introduction to planning and managing client access in Exchange Online
    • Plan your namespaces
    • Configure virtual directories
    • Configure web access policies
    • Configure Autodiscover
    • Troubleshoot client connectivity
    • Manage the certificates lifecycle
    • Summary and knowledge check
  • Module 3: Manage recipient resources in Exchange Online
    • Introduction to managing recipient resources
    • Manage mail users
    • Manage different kinds of mailboxes with Exchange Online
    • Manage your groups
    • Configure mailbox policies and permissions
    • Summary and knowledge check
  • Module 4: Manage mobile devices in Microsoft 365 and Exchange Online
    • Introduction to managing and configuring your mobile devices
    • Enable mobile users to access Exchange Online
    • Authenticate mobile users securely in Exchange Online
    • Manage access to Exchange Online from Outlook for iOS and Android
    • Support more mobile devices by using Exchange ActiveSync
    • Summary and knowledge check
  • Module 5: Deliver mail to mailboxes outside Microsoft 365 by using connectors
    • Introduction to using connectors in Exchange Online
    • Plan to route email with connectors
    • Create and configure connectors to route email
    • Secure email to partner organizations
    • Summary and knowledge check
  • Module 6: Manage mail flow in Microsoft 365 messaging
    • Introduction to troubleshooting mail flow
    • Manage transport rules
    • Manage your domains
    • Manage hybrid mail flow
    • Summary and knowledge check
  • Module 7: Troubleshoot mail flow with Exchange Online
    • Introduction to troubleshooting mail flow
    • Validate inbound and outbound mail flow
    • Trace a message
    • Analyze non-delivery reports
    • Investigate audit logs
    • Monitor mail flow
    • Summary and knowledge check

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