Get started with Microsoft Cloud for Financial Services
Offered By: Microsoft via Microsoft Learn
Course Description
Overview
- Module 1: This module describes the overall capabilities that are included in Microsoft Cloud for Financial Services.
- Learn about Microsoft Cloud for Financial Services.
- Discover Cloud for Financial Services industry trends and prioritization of functional capabilities.
- Explore the architecture of Cloud for Financial Services.
- Module 2: Learn how to prepare an environment for Microsoft Cloud for Financial Services.
- Learn which applications are required to deploy Microsoft Cloud for Financial Services.
- Learn how to obtain trial licenses for all Microsoft Cloud for Financial Services required applications.
- Learn how to set up a Microsoft Cloud for Financial Services training environment.
- Module 3: This module describes the dedicated data model that is included in Microsoft Cloud for Financial Services.
- Get an overview of Common Data Model.
- Learn about the intricacies and layers of Cloud for Financial Services data model
- Learn about the extensibility options in Cloud for Financial Services data model
- Module 4: In this module, you will explore the Unified customer profile application. This application shows a 360-degree perspective of the customer, consolidated into a unified dashboard within Microsoft Cloud for Financial Services.
- Explore the Unified customer profile data model.
- Explore the Unified customer profile application.
- Edit customer details in Unified customer profile.
- Extend the Unified customer profile application.
- Module 5: Learn about the customer onboarding process within Microsoft Cloud for Financial Services.
- Set up the Retail Banking Sample Portal.
- Extend the Loan Tracker application.
- Embed the Loan Tracker app in Microsoft Teams.
- Submit and approve a loan.
- Module 6: Learn how to set up Collaboration Manager for Loans within Microsoft Cloud for Financial Services.
- Explore the Collaboration Toolkit data model.
- Set up the Collaboration Manager for Loans settings.
- Navigate the Collaboration Manager for Loans application.
- Add controls from Loan Tracker.
- Module 7: Learn about customer intelligence in Microsoft Cloud for Financial Services.
- Explore Customer Intelligence components
- Understand the Retail Banking Churn model
- Build a Retail Banking Churn model
In this module, you will:
In this module, you will:
In this module, you will:
In this module, you will:
In this module, you will:
In this module, you'll:
In this module, you'll:
Syllabus
- Module 1: Microsoft Cloud for Financial Services overview
- Introduction
- Deliver differentiated experiences and empower employees
- Combat financial crime
- Security and compliance
- Architecture
- Check your knowledge
- Summary
- Module 2: Financial Services training environment preparation
- Introduction
- Set up a Microsoft 365 tenant
- Obtain and deploy trial licenses
- Deploy Microsoft Cloud for Financial Services
- Check your knowledge
- Summary
- Module 3: Financial Services data model in Microsoft Cloud for Financial Services
- Introduction
- Common Data Model schema
- Microsoft Cloud for Financial Services industry data model
- Data model extensibility and known limitations
- Check your knowledge
- Summary
- Module 4: Gain customer insight with Unified customer profile in Financial Services
- Introduction
- Exercise - Unified customer profile data model
- Exercise - Explore the Unified customer profile application
- Exercise - Edit details in Unified customer profile
- Exercise - Extend Unified customer profile
- Check your knowledge
- Summary
- Module 5: Customer onboarding in Microsoft Cloud for Financial Services
- Introduction
- Exercise - Set up the Retail Banking Portal
- Exercise - Extend Loan Tracker
- Exercise - Embed Loan Tracker in Microsoft Teams
- Exercise - Submit and approve a loan
- Check your knowledge
- Summary
- Module 6: Set up Collaboration Manager for Loans in Microsoft Cloud for Financial Services
- Introduction
- Explore the Collaboration Toolkit data model
- Exercise - Set up Collaboration Manager for Loans settings
- Explore Collaboration Manager for Loans
- Add controls from Loan Tracker
- Check your knowledge
- Summary
- Module 7: Customer Intelligence in Microsoft Cloud for Financial Services
- Introduction
- Set up and deploy Dynamics 365 Customer Insights components
- Create Azure Components and build a data pipeline in Azure Data Factory
- Configure the Retail Banking churn model in Dynamics 365 Customer Insights
- Check your knowledge
- Summary
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