Extend and manage Microsoft Copilot Studio agents

In this module, you will:

• Create and configure a new bot.
• Set permissions and security.
• Use topics and entities.
• Import and export bots.
• Authenticate users.

In this module, you’ll:

• Explore the required setup for enabling a Power Virtual Agents bot for voice capabilities.
• Learn why you would enable a bot for voice.
• Install the necessary extensions.
• Set up the handoff with your voice provider.

In this module, you'll:

• Explore why using more services is important for your bot functionality.
• Learn about Azure AI Services for Language and its capabilities.
• Review how to create a bot and prepare it for use with Azure AI Services for Language.
• Learn how to call your Azure AI Services for Language service from within a bot with a Power Automate flow.

• Introduction
• Environments in Power Virtual Agents
• Bot topics permissions
• Bot entities and flow permissions
• Monitor and diagnose
• Administer and manage
• Export and import bots
• Authentication
• Check your knowledge
• Summary

• Introduction
• Deploy the necessary extensions
• Set up the handoff to your customer service application
• Set up for voice
• Check your knowledge
• Summary

• Introduction
• Azure AI Services for Language
• Define your bot
• Call your service
• Deploy your bot
• Check your knowledge
• Summary