Create agents in Microsoft Copilot Studio

This module explains the following concepts:

• Microsoft Copilot Studio
• Generative AI features
• How to build a copilot by using Microsoft Copilot Studio
• Deploy a copilot

This module explains how to:

• Use topics to create and manage conversation paths in a bot.
• Work with topic triggers and conversation nodes.
• Add branching to a topic.
• Use system topics and create topics from content.
• Set up fall-back topics to handle unrecognized user input.

In this module, you will:

• Understand entities and custom entities.
• Learn about variables across topics.

In this module, you will:

• Initiate Power Automate flows directly from topics in your copilot.
• Configure copilot to pass conversations to applications such as Omnichannel for Customer Service.
• Extract content from support pages and configure it into copilot topics that you can use in conversations.

In this module, you will:

• Learn how to create a copilot.
• Discover how the copilot can call Microsoft Power Automate actions to retrieve data from Dataverse for Teams.
• Publish the copilot to your team or the whole company.

This module explains the following concepts:

• Microsoft Copilot Studio and Conversation Booster features.
• How to build a copilot by using Microsoft Copilot Studio to generate topics, trigger phrases, and responses.

• Introduction
• Copilot creation
• Copilot creation using conversational builder
• Generative Answers
• Deploy copilots
• Check your knowledge
• Summary

• Introduction
• Work with bot topics
• Branch a topic
• Create topics for existing support content
• Work with system fallback topics
• Manage topics
• Check your knowledge
• Summary

• Introduction
• Work with entities
• Custom entities
• Use entities in conversations
• Work with variables
• Reuse variables across topics
• Check your knowledge
• Summary

• Introduction
• Use Power Automate to add actions
• Copilot actions
• Transfer conversations to agents by using Omnichannel for Customer Service
• Create topics for existing support content
• Trigger types
• Analyze copilot performance
• Check your knowledge
• Summary

• Introduction
• Create your first copilot
• Create and modify topics
• Add inputs, variables, and conditions
• Call an action to pull in Dataverse for Teams data
• Publish and share your new copilot
• Check your knowledge
• Summary

• Introduction
• Prepare
• Exercise - Create custom tables
• Exercise - Build a bot in Microsoft Copilot Studio with the new AI capabilities
• Exercise - Create and manage topics
• Exercise - Set up Generative AI
• Check your knowledge
• Summary