Crisis Day

A mission-critical threat in outer space. An urgent hostage negotiation. And the mother of all crises, 9/11. This new series takes you into the minds of experts as they navigate high-stakes—and often dangerous—situations. Gain insight into the importance of resilience and leading under pressure.

• FBI Hostage Negotiation
• Former FBI lead negotiator Chris Voss recounts a tense hostage negotiation with two armed bank robbers.
• Hail Mary Spacewalk
• Astronaut Chris Hadfield describes his experience leading a team through a mission-critical ammonia leak on the International Space Station.
• Inside 9/11
• Get a moment-by moment account of what happened on 9/11 as told by former Secretary of State Condoleezza Rice and former National Security Advisor Stephen Hadley.