Effective Management and Communication
Offered By: Indiana University via edX
Course Description
Overview
This course surfaces the most recurring challenges of managing people and illustrates best practices for how exceptional managers address them. You will be introduced to tools that enable you to manage different personalities, mediate conflict, lead team meetings, give productive feedback and establish a culture of service and support.
Taught by
Brenda Bailey-Hughes, Timothy Baldwin, Ray Luther and Tatiana Kolovou
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