Writing Formal Business Letters and Emails

Learn how to write formal business letters and emails that are short, clear, and to the point.

Introduction

• What is this course about?

1. Preparing to Write

• Defining your goals
• Researching your topic
• Researching your correspondent

2. Writing the Letter

• Setting the tone
• Getting to the point
• Discussing difficult subjects
• Writing for accessibility

3. Following Up

• Sending effective reminders
• Continuing the conversation

Conclusion

• Keep improving