Windows 11 for IT Support: Advanced Troubleshooting
Offered By: LinkedIn Learning
Course Description
Overview
Learn how to use the troubleshooting tools available in Windows 11 to address advanced problems.
Syllabus
Introduction
- Advanced Windows 11 IT support
- Verifying IP address assignments
- The ping test
- Testing DNS name resolution
- Flushing the DNS resolver cache
- Troubleshooting internet connectivity
- Fixing Wi-Fi connectivity
- Network troubleshooting when Hyper-V is installed
- Fixing login problems
- Common domain join problems
- Solving time sync issues
- Creating a blue screen error on demand
- The anatomy of a blue screen
- Basic blue screen troubleshooting steps
- Running the Reliability Monitor
- Configure a memory dump
- Analyzing a memory dump
- Next steps
Taught by
Brien Posey
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