Windows 11 for IT Support: Advanced Troubleshooting

Offered By: LinkedIn Learning

Tags

Hyper-V Courses DNS Courses IT Support Courses Windows 11 Courses

Course Description

Overview

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Learn how to use the troubleshooting tools available in Windows 11 to address advanced problems.

Syllabus

Introduction

Advanced Windows 11 IT support

1. Network Troubleshooting

Verifying IP address assignments
The ping test
Testing DNS name resolution
Flushing the DNS resolver cache
Troubleshooting internet connectivity
Fixing Wi-Fi connectivity
Network troubleshooting when Hyper-V is installed

2. Troubleshooting Logins

Fixing login problems
Common domain join problems
Solving time sync issues

3. Troubleshooting the Blue Screen of Death

Creating a blue screen error on demand
The anatomy of a blue screen
Basic blue screen troubleshooting steps
Running the Reliability Monitor
Configure a memory dump
Analyzing a memory dump

Conclusion

Next steps

Taught by

Brien Posey

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