What Not to Do on Change Work

Learn how to identify, remedy, and avoid business-critical mistakes in change-based work and change management.

Introduction

• Diving into change work

1. Don't Forget the People in Change Work

• Answer the "what's in it for me" factor to avoid assumptions
• Identify how to include stakeholders as part of the solution
• Managing a changing list of stakeholders

2. Don't Ignore the Processes in Change Work

• Identify the downstream effects of your change work
• Identify the upstream effects of your change work
• Look across the organization at all the changes

3. Don't Overlook the Importance of Communicating the Change Work

• Overcommunicate before, during, and after change work
• Distinguish the value of your change work
• Adjust to a changing plan when implementing a change

4. Don't Forget Your Own Perspective on Change Work

• Considering your own perspective on change work