UX Research: Being Flexible

Learn how to prepare for unanticipated UX research challenges and accommodate them most effectively as they arise.

Introduction

• Why is it important to be flexible?

1. Research Basics

• What can go wrong?
• Flexible scheduling and planning
• Agile flexibility
• Prepare for last-minute changes
• Flexible travel plans

2. Running Sessions

• Properly set stakeholder expectations for surprises
• Baked-in flexibility in your research approach
• Flexible scripts and reports
• Surprises with recruiting criteria
• Surprises from participants who meet all the criteria
• Where can technology fail you?

Conclusion

• Be the best researcher you can be