Using Feedback to Drive Performance

Offered By: LinkedIn Learning

Tags

Performance Management Courses Communication Skills Courses Human Resources Courses Leadership Courses Conflict Resolution Courses Active Listening Courses Employee Development Courses

Course Description

Overview

Learn how to give timely, effective feedback that boosts your employees' efficiency and overall performance in the workplace.

Syllabus

Introduction

Everything is feedback

1. Giving Feedback

Purposes of feedback
Personalized feedback
Timely feedback
Specific feedback

2. Receiving Feedback

Active listening
Don't get defensive
Feedback with heated emotions
Fundamental attribution error

3. Confronting Undesired Behavior

Lack of humility
Lack of motivation
Lack of ability
Taking disciplinary action
When feedback doesn't stick
The greaser approach
Address behavior

4. Feedback Expectations

Feedback balance
Utilizing feedback data
Value mid performing team members

5. Informal Feedback

Foster informal feedback
Feedback ownership
Feedback methods
Relational feedback

Conclusion

Resources for giving effective feedback

Taught by

Amber Vanderburg and Madecraft

Related Courses

How to Succeed in College
University of Kentucky via Coursera JuryX: Deliberations for Social Change
Harvard University via edX Conflict Resolution Skills
University of California, Irvine via Coursera Las redes sociales en acción
Tecnológico de Monterrey via Coursera Introducción al mundo de las negociaciones
Universidad Nacional Autónoma de México via Coursera