Unlocking Authentic Communication in a Culturally-Diverse Workplace

Learn how to communicate authentically in culturally diverse workplaces.

Introduction

• Why authentic communication matters
• Adopt an allyship mindset

1. Principles of Authentic Communication

• What does it mean to be authentic?
• Understand cultural diversity in the workplace
• Undoing the damage created by poor communication
• Tips for productive communication

2. Tips for Communicating in a Culturally Diverse Workplace

• Make first impressions count
• Mirroring and shared truths
• Am I one of the gang?
• Support safe spaces for sharing personal experiences
• What to do when you get it wrong
• Learn through questioning

3. Developing Cultural Awareness

• The CULTURE framework
• Tone and authentic communication

Conclusion

• Practice being a cultural nerd and ally