Soft Skills for Sales Professionals

Offered By: LinkedIn Learning

Tags

Soft Skills Courses Communication Skills Courses Sales Courses Emotional Intelligence Courses Resilience Courses Empathy Courses Growth Mindset Courses Persuasion Courses Adaptability Courses

Course Description

Overview

Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction

Upping your sales game

1. The Value of Soft Skills in Sales

The new sales landscape
Hard sales skills vs. soft sales skills
Why soft skills matter to your customer
Soft skills can be learned and developed

2. Build Your Soft Skills

How to develop your growth mindset
Apply adaptability to your sales process
Building your empathy in sales

3. Further Building Your Soft Skills

Communicate clearly, effectively, and persuasively
Connect with prospects and customers in the marketplace
How to develop your emotional intelligence for sales
Bounce back from professional setbacks with resilience

4. Putting Your Soft Skills into Action

Put the soft skills into action
Integrating soft skills
Continue to build your soft skills acumen

Conclusion

Bottom line difference

Taught by

Meridith Powell

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