Soft Skills for Sales Professionals (2018)

Offered By: LinkedIn Learning

Tags

Sales Courses Emotional Intelligence Courses Empathy Courses Active Listening Courses

Course Description

Overview

Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction

Upping your sales game

1. Why Soft Sales Skills Matter

What it takes to become an amazing salesperson
Hard sales skills vs. soft sales skills
Soft sales skills get results
Why soft skills matter to your customer

2. The Essential Soft Sales Skills

How to connect with your customer
How to become a great listener in sales
How to develop your emotional intelligence for sales
How to collaborate and communicate in sales

3. Mastering Soft Sales Skills

Tips for learning soft sales skills
Sales is more than order taking
The finer points of communication in sales

4. Advanced Soft Sales Skills

Building your empathy muscle in sales
Integrating soft sales skills with hard sales skills
Storytelling in sales

Taught by

Meridith Powell

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