Six Sigma Foundations

Learn how to use Six Sigma to drive improvements in the performance of your processes, products, and services.

Introduction

• Improve performance with Six Sigma

1. Introduction to Six Sigma

• What is Six Sigma?
• An overview of DMAIC
• Key roles of executives and champions
• Levels of expertise

2. Key Concepts in Six Sigma

• Critical to quality metrics
• Variation and the normal curve
• Defects per million opportunities
• Sigma levels

3. Selection of Six Sigma Projects

• Identify potential projects
• Select the Six Sigma team

4. Define Phase

• Steps in the Define phase
• Problem and goal statements
• Complete the project charter
• How to use SIPOC diagrams

5. Measure Phase

• Steps in the Measure phase
• How to map the current process
• Plan for data collection
• Types of data and graphs
• Measurement system analysis
• Process capability and sigma level

6. Analyze Phase

• Steps in the Analyze phase
• How to use the cause-effect diagram
• Introduction to hypothesis testing
• Data collection in the Analyze phase
• How to analyze graphs and charts
• How to analyze process maps

7. Improve Phase

• Steps in the Improve phase
• Generate, evaluate, and select solutions
• Reduce the risk of failure through FMEA
• Mistake proofing
• Pilot test and implement

8. Control Phase

• Steps in the Control phase
• How to use SPC charts
• The control plan

Conclusion

• Engage in Six Sigma projects