Salesforce Administrator Cert Prep: 4 Collaboration, Data Management and Automation

Become a Salesforce Certified Administrator. Review the collaboration, data management, and automation features of this powerful platform and study for Salesforce certification.

Introduction

• Collaboration, data management, and automation introduction

1. Activity Management and Collaboration (Chatter)

• Activity management
• Chatter

2. Data Management

• Data management introduction
• Data Import Wizard and the Data Loader
• Data validation tools
• Data backup in Salesforce

3. Automation

• Workflow automation introduction
• Workflow rules
• Workflow actions
• Approval processes
• Lightning Process Builder