Salesforce Administrator Cert Prep: 4 Collaboration, Data Management and Automation

Offered By: LinkedIn Learning

Course Description

Overview

Become a Salesforce Certified Administrator. Review the collaboration, data management, and automation features of this powerful platform and study for Salesforce certification.

Syllabus

Introduction

Collaboration, data management, and automation introduction

1. Activity Management and Collaboration (Chatter)

Activity management
Chatter

2. Data Management

Data management introduction
Data Import Wizard and the Data Loader
Data validation tools
Data backup in Salesforce

3. Automation

Workflow automation introduction
Workflow rules
Workflow actions
Approval processes
Lightning Process Builder

Taught by

Mike Wheeler

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