Sales Performance Measurement and Reporting

Offered By: LinkedIn Learning

Tags

Customer Relationship Management Courses Key Performance Indicators Courses Sales Forecasting Courses

Course Description

Overview

Learn to effectively measure and manage the performance of individual salespeople and entire sales teams.

Syllabus

Introduction

Supporting your sale team for success

1. Managing Your Sales Team's Performance

Coaching and training your sales team
Drafting objectives for your sales direct report
Using your performance appraisal process to grow skills
Building effective incentive plans, compensation, and contests for your sales team

2. Forecasting

Setting and communicating your sales target strategy
Expense targets
Trackable sales metrics: KPIs
Close and win rates

3. Measuring Metrics

Customer relationship management software
Dashboards
Customer feedback
Effective use of promotions with accounts

Conclusion

Next steps

Taught by

Dean Karrel

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