YoVDO

Sales Fundamentals

Offered By: LinkedIn Learning

Tags

Sales Courses Negotiation Courses Relationship Building Courses Customer Retention Courses

Course Description

Overview

Get actionable sales tips in this audio-only course. Learn how to win more deals, build relationships, maintain momentum, and grow your sales career with a purpose-driven mindset.

Syllabus

Introduction
  • Sales is a noble profession
1. Getting Started in Sales
  • Calibrating to a noble purpose
  • Defining your lane
  • Identify your place in the journey
2. Managing Your Mindset
  • Bouncing back from rejection
  • Quota anxiety
  • Life on commission
  • Managing your systems and processes
3. Winning the Deal
  • Pre-call planning: Must-have customer intelligence
  • Mastering the discovery conversation
  • The customer is not always right
  • Crafting compelling proposals
  • Negotiations that stick
4. Sustaining Momentum
  • Customer retention
  • The game changing question
  • Building your network
Conclusion
  • Next steps

Taught by

Lisa Earle McLeod and Elizabeth (McLeod) Lotardo

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