Running a Design Business: The Staffing Rule Book

Learn how to make better, smarter, and more strategic staffing and organizational decisions to grow and manage your creative team.

Introduction

• Introduction to the rules of creative staffing

1. Firm Leadership

• Leadership vs. management
• Benchmark current state of leadership
• The role and responsibility of the firm's leadership
• Mapping your own role: An exercise
• Why solopreneurship is unsustainable

2. Organizational Model and Team Roles

• Client-focused or billable functional areas
• Firm-focused or non-billable functional areas
• Six key attributes team members must have
• 12 hard and fast organizational rules
• Six important financial rules

3. The Search and Hiring Process

• Five hard and fast rules for hiring
• Job postings
• How to find the best candidates
• How to interview, and must-ask questions to include
• Vet candidates and check references

4. Management Tools

• Job descriptions
• Employee agreements
• Regular check-ins
• Performance reviews
• Promotion paths

Conclusion

• Final thoughts on staffing