YoVDO

Retail Sales Management

Offered By: LinkedIn Learning

Tags

Retail Management Courses Sales Courses Team Development Courses Customer Experience Courses

Course Description

Overview

Discover how to succeed in retail sales management. Learn strategies and tips that can help you develop a top-notch team and create a consistent experience for your customers.

Syllabus

Introduction
  • Growing as a retail leader
  • Unlocking retail excellence: Top strategies for management
1. Selling Is Service
  • Deliver consistent brand experiences
  • Measure what matters in retail
  • Build loyalty through your retail marketing
2. Retail Sales Success
  • Hiring retail sales talent
  • Retail core metrics: Traffics, conversions, order value
  • Coaching role-plays in retail sales training
  • Curate playbooks to ensure consistent retail service
3. Retail Operations and Leadership
  • Build your superstar sales team
  • Motivate your retail sales team for peak performance
Conclusion
  • Continuing to develop your retail sales management skills

Taught by

Noah Fleming

Related Courses

Understanding Customer Experience
Karlstad University via Independent
Brand Management: Aligning Business, Brand and Behaviour
University of London International Programmes via Coursera
服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
National Taiwan University via Coursera
Reimagine Customer Experience with SAP C/4HANA
SAP Learning
Branding and Customer Experience
IE Business School via Coursera