YoVDO

Retail Sales Foundations

Offered By: LinkedIn Learning

Tags

Retail Management Courses Sales Courses Customer Experience Courses Customer Satisfaction Courses Customer Loyalty Courses Retail Sales Courses

Course Description

Overview

Find out how to succeed in retail sales. Learn techniques to increase sales and keep customers happy.

Syllabus

Introduction
  • Welcome
  • Retail success
1. Retail Selling and Service Fundamentals
  • Creating an amazing customer experience
  • Retail factors that impact sales
  • Key sales behaviors
  • How service impacts sales
  • Increasing average order size
2. Building Customer Loyalty in Retail
  • Understanding the true value of the customer
  • When and when not to discount
  • The biggest mistake retailers make
Conclusion
  • Next steps

Taught by

Noah Fleming

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