Requirements Elicitation for Business Analysis: Stakeholder Conversations

Learn when and how to conduct interviews with users and project stakeholders to identify project requirements.

Introduction

• Discover requirements of stakeholders

1. Introduction to Requirements Conversations

• When to use interviewing and conversations as a technique
• Use interviews and conversations to elicit requirements
• Overview of the requirements conversation process

2. Prepare for a Requirements Conversation

• Define the requirements conversation's purpose
• Select the right people to talk to
• Research people before your meeting
• Plan the requirements conversation
• Set up the requirements elicitation conversation

3. Conduct Effective Conversations

• Examine an example requirements conversation
• Build rapport with stakeholders
• Learn to lay out expectations
• Ask probing questions
• Ask "why" during the requirements elicitation
• Challenge 1: Plan requirements elicitation interviews
• Solution 1: Plan requirements elicitation interviews
• Challenge 2: Identify what went wrong
• Solution 2: Identify what went wrong
• Challenge 3: Choose probing questions
• Solution 3: Choose probing questions
• Implement active listening skills
• Take notes during a requirements elicitation conversation
• Ending the conversation

4. Additional Tips for Your Conversations

• Acknowledge the stakeholders' time and input
• Analyze and review notes before following up
• Leverage AI in requirements conversations

Conclusion

• Keep practicing