Refresh Your Workplace Social Skills

Refresh your workplace social skills after an extended period of working from home, social distancing, and interacting with colleagues primarily via screen.

Introduction

• Social skills for the new world of work

1. Essential Skills for Emotional Intelligence

• Self-awareness
• Emotional regulation
• Nurture relationships
• Empathy at work

2. Essential Skills for Inclusive Workplaces

• Influence without authority
• Cultural awareness
• Use your voice

3. Essential Skills for Effective Communication

• Listen to understand
• Tailor your communication approach
• Overcome the fear of public speaking
• Get good at small talk
• Establish boundaries while protecting your reputation

Conclusion

• Deepen connections