Quick Scripts for Difficult Conversations
Offered By: LinkedIn Learning
Course Description
Overview
Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.
Syllabus
Introduction
- Scripts to make hard conversations easier
- Script to terminate someone
- Script of the conversation before you terminate someone
- Script to lay someone off with compassion
- Script for positive feedback
- Script for direct, diplomatic, difficult feedback
- Script to hold someone accountable
- Script to tell someone they'll have a new boss
- Script for when an employee cries or gets defensive
- Script for when someone didn't get the promotion
Taught by
Alisa Cohn
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