YoVDO

Quick Scripts for Difficult Conversations

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Human Resources Courses Leadership Courses Conflict Resolution Courses Employee Management Courses

Course Description

Overview

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Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.

Syllabus

Introduction
  • Scripts to make hard conversations easier
1. Scripts for Parting Ways
  • Script to terminate someone
  • Script of the conversation before you terminate someone
  • Script to lay someone off with compassion
2. Scripts to Give Feedback
  • Script for positive feedback
  • Script for direct, diplomatic, difficult feedback
  • Script to hold someone accountable
3. Scripts for Delicate Conversations
  • Script to tell someone they'll have a new boss
  • Script for when an employee cries or gets defensive
  • Script for when someone didn't get the promotion

Taught by

Alisa Cohn

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