Quick Scripts for Difficult Conversations

Offered By: LinkedIn Learning

Tags

Communication Skills Courses Human Resources Courses Leadership Courses Conflict Resolution Courses Employee Management Courses

Course Description

Overview

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Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.

Syllabus

Introduction

Scripts to make hard conversations easier

1. Scripts for Parting Ways

Script to terminate someone
Script of the conversation before you terminate someone
Script to lay someone off with compassion

2. Scripts to Give Feedback

Script for positive feedback
Script for direct, diplomatic, difficult feedback
Script to hold someone accountable

3. Scripts for Delicate Conversations

Script to tell someone they'll have a new boss
Script for when an employee cries or gets defensive
Script for when someone didn't get the promotion

Taught by

Alisa Cohn

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