Project Management Foundations: Communication

Learn communication strategies to help you keep your projects on track. See how to create a communication plan, effectively manage project meetings, and write concise reports.

Introduction

• Communication skills benefit projects

1. The Communication Plan

• Project communication
• Plan the communication

2. How We Communicate

• Encoding and decoding messages
• One-way communication
• Two-way communication
• Active listening
• Formal communication
• Informal communication

3. Communicate with Stakeholders

• Categorize the stakeholders
• Prioritize the stakeholders
• Manage executive stakeholders
• Answer tough questions
• Cross-functional communication

4. Project Meetings

• Why we meet
• Meeting management

5. Project Reports

• Decide what to include
• Clear language
• Simple charts

Conclusion

• Next steps