YoVDO

Outsourcing Fundamentals

Offered By: LinkedIn Learning

Tags

Outsourcing Courses Business Strategy Courses Business Management Courses Operational Efficiency Courses Service Level Agreements Courses Vendor Management Courses

Course Description

Overview

Learn the fundamentals of working in an outsourcing environment, including the pros and cons of different outsourcing models, outsourcing contracts, and performance reporting.

Syllabus

Introduction
  • Key components of outsourcing
  • Things To Know
1. Outsourcing Pros and Cons
  • Why outsource?
  • The benefits of outsourcing
  • Common outsourced services
  • The disadvantages of outsourcing
2. Outsourcing Structure and Terminology
  • The outsourcing contract structure
  • Understanding service levels
  • The service request concept
3. Reporting and Contract Changes
  • Performance reporting features
  • Status reporting for outsourcing environments
  • Applying contract changes
Conclusion
  • Next steps

Taught by

Bob McGannon

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