Outlook Web App (OWA) 2013 Essential Training

Learn how to manage your mail online using Outlook Web Access (OWA).

Learn how to manage your mail online using Outlook Web Access (OWA)—the web-based version of Microsoft Outlook that's great for reading and answering email on the go or even every day. In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your Exchange email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the tasks feature to manage your to-do list effectively.

Introduction

• Welcome
• What OWA is and isn't

1. Getting Started with OWA

• Launching OWA
• Exploring the OWA interface
• Browsers, operating systems, and OWA
• Using OWA Light
• Changing the theme

2. Sending Email Messages

• Addressing a message
• Entering and formatting message text
• Checking spelling
• Saving and opening draft messages
• Attaching a file
• Sending a message

3. Receiving Email Messages

• Viewing messages
• Printing messages
• Downloading attachments
• Replying and forwarding
• Using the Bing Map app
• Deleting and managing deleted items
• Ignoring a conversation

4. Applying Tags to Messages and Other Items

• Understanding tags
• Marking messages as read or unread
• Creating and applying categories
• Flagging items
• Using the Action Items app

5. Managing Email

• Checking your mailbox size
• Creating a folder
• Selecting, moving, and copying messages
• Adding a folder to the Favorites list
• Applying a filter to email
• Searching mail and people

6. Setting Mail Options

• Creating an email signature
• Using automatic replies (Out of Office Assistant)
• Changing your password
• Using OWA in offline mode

7. Using the Calendar

• Viewing the calendar
• Creating and modifying appointments and events
• Canceling an appointment or event
• Creating and modifying a repeating appointment
• Printing the calendar
• Opening a calendar shared with you
• Viewing multiple calendars
• Sharing your calendar with others

8. Working with Meetings

• Responding to a meeting invitation
• Creating a meeting
• Updating a meeting
• Viewing responses
• Creating repeating meetings
• Using the Suggested Meetings app

9. Working with People

• Creating a contact from scratch
• Creating a contact from an email
• Connecting to LinkedIn
• Linking multiple contacts for the same person
• Creating a group
• Searching for a person

10. Using Tasks

• Creating and editing tasks
• Viewing tasks and flagged items
• Updating a task
• Deleting a task or flagged item

11. Using OWA for the iPad and iPhone (Office 365 only)

• OWA for iOS overview
• Downloading OWA for iOS
• Viewing and responding to email with OWA for iPad
• Using contacts in OWA for iPad
• Using the OWA calendar on the iPad
• Setting OWA for iPad options

Conclusion

• Next steps