Outlook Essential Training (Office 365/Microsoft 365)

Learn everything you need to know to use the Office 365 version of Microsoft Outlook, the most widely used email and calendaring app in the world.

Learn how to set up and manage email, calendars, and contacts in the Office 365 version of Microsoft Outlook. Outlook has the tools you need to work as a team, track assignments, and collaborate effectively. This beginner-level course begins with a tour of the interface and shows how to connect a wide variety of email accounts to Outlook. Staff instructor Jess Stratton then shows how to quickly create, send, and read email and reduce your inbox clutter; create and share contacts; and stay on schedule with calendars and tasks. Plus, learn how to back up your Outlook data in case you need to restore it or move it to a different machine.

Introduction

• Stay organized and collaborate effectively
• Check what version of Outlook you're using
• Access the keyboard shortcuts

1. Get Started and Connect Accounts

• Navigate the interface
• Add an Office 365 email account
• Add an IMAP account manually
• Send and receive mail

2. Read Mail

• Read mail
• Customize the inbox
• Save attachments from a message
• Search mail
• Create search folders
• Ignore conversations and flag mail as junk
• Using filters and the People pane

3. Organize Mail

• Use Conditional Formatting to change font and color
• Use follow-up flags and color categories
• Organize mail into folders
• Use Quick Steps to process messages
• Process messages with mail rules
• Delete, restore, and archive mail

4. Create and Send Mail

• Create and format a new message
• Reply to and forward a message
• Recall or resend a message
• Create voting buttons in a message
• Add signatures
• Send an out-of-office or autoreply email
• Explore more delivery options
• Use @mentions to get someone's attention
• Dictating a message

5. Create Contacts and Work with People

• Create new contacts
• Create contact groups
• Move contacts into folders
• Share contact data with others

6. Work with Delegates

• Add delegates who can act on your behalf

7. Work with the Calendar

• Change the look of the calendar
• Create an appointment and an all-day event
• Create a meeting
• Chair a meeting
• Respond to a meeting invitation
• Open other calendars
• Create and share additional calendars

8. Work with Tasks and Outlook Data

• Create and assign tasks
• Back up or move Outlook
• Set general Outlook options

Conclusion

• Outlook: More than just desktop software!