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Operations Strategy for Business

Offered By: LinkedIn Learning

Tags

Operations Management Courses Strategic Planning Courses Stakeholder Management Courses Business Operations Courses Key Performance Indicators Courses Competitive Positioning Courses

Course Description

Overview

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Supercharge your career in operations management by learning how to develop and implement an effective operations strategy.

Syllabus

Strategy for Your Operations Management
  • Course overview
1. A Strategy for Operations
  • What are business operations?
  • What is operations strategy?
  • Why businesses need an operations strategy
  • Football club strategy for operations excellence
2. Context, Perspective, and Alignment
  • Mission > vision > strategy > goals > KPIs
  • The big picture of business operations strategy
  • Company strategy: Corresponding and coherent
  • Four perspectives on operations strategy
3. Prioritizing Your Objectives
  • Objectives and corporate goals of operations
  • Internal or owner objectives
  • Prioritizing what the customer wants
  • External or customer objectives
  • Stakeholder management and requirements
4. Essential Strategic Choices
  • Strategic planning decisions
  • Structural decisions
  • Infrastructural decisions
  • Trade-offs in operational decision making
5. How to Compete
  • How to compete: Competitive positioning choices
  • The Kano model: Maximizing customer satisfaction
  • The 4Vs of operations management
6. Taking Your Operations Strategy Further
  • Operations improvement strategy
  • Strategy deployment framework
Conclusion
  • Follow your mission, achieve your vision

Taught by

Laurence Gartside

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