Nano Tips to Enhance Your Communication with Shadé Zahrai
Offered By: LinkedIn Learning
Course Description
Overview
Get tips on communicating effectively in these nanolearning videos.
Syllabus
1. Driving Positive Outcomes
- Avoiding the word "why"
- Moving from "but" to "and"
- Encouraging openness: “I like, I like, I wonder…”
- From validation to invitation
- Challenging your assumptions
- Responding positively
- Owning a professional apology
- Modulating vocal tone for engagement
- Aligning delivery and intention
- Reinforcing meaning through body language and gesture
Taught by
Shadé Zahrai
Related Courses
Accountable Talk®: Conversation that WorksUniversity of Pittsburgh via Coursera Introduction to Business Communication
Canvas Network Content Strategy for Professionals: Engaging Audiences
Northwestern University via Coursera La tutoría en la escuela
Miríadax La contabilidad, el lenguaje de los negocios
Miríadax