Microsoft Teams: Learning Shifts for Firstline Workers

Keep in sync with your employees and coworkers using Microsoft Teams. Learn how to create, view, and modify staff schedules for firstline workers using Teams.

Introduction

• Manage staff work schedules in Microsoft Teams

1. Set Up Roles and Shifts

• Identify roles for the Shifts tool
• Access the Shifts tool in Teams on a computer
• Access the Shifts tool in the mobile app

2. Create and Modify Staffing Schedules (Managers Only)

• Add staff members to a schedule
• Organize staff members into groups
• Build a schedule and set shifts
• Schedule time off, split shifts, and open shifts
• Add shifts with the mobile app

3. View a Schedule

• View your schedule
• Export a schedule to save or print

4. Schedule Change Requests

• Request an open shift
• Request time off
• Request to swap a shift
• Approve schedule change requests (managers only)

5. Clock In and Out of Shifts

• Set up Time Clock (managers only)
• Clock in and out

Conclusion

• Next steps