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Microsoft Bookings Essential Training

Offered By: LinkedIn Learning

Tags

Microsoft 365 Courses Customer Service Courses Business Management Courses

Course Description

Overview

Set up online appointments for your business. Learn how to create and manage appointments with Microsoft Bookings, the scheduling app for Microsoft 365 (formerly Office 365).

Syllabus

Introduction
  • Streamline your business with online booking
  • What you need
1. Set Up Your Booking Page
  • Launch and set up Bookings
  • Add your business information
  • Define your business offerings
  • Add a service for groups
  • Set reminder emails
  • Set scheduling policies
  • Customize, publish, and preview your Bookings page
2. Manage Staff and Bookings
  • Create and manage your staff list
  • Schedule time off
  • Share a link to your bookings page
  • Schedule a new booking for a customer
  • Modify staff availability
  • Manage your customer list
  • Create a group booking
  • Re-assign staff to a booking
  • Print a detailed agenda
3. Use Bookings on Other Devices
  • Book an appointment as a customer
  • Access Bookings on a mobile device
  • Reschedule a booking on a mobile device
  • Cancel a booking on a mobile device
Conclusion
  • Next steps

Taught by

David Rivers

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