Managing Your Manager

Discover how to manage up at work and strengthen one of your most important work relationships: your rapport with your boss.

Introduction

• Welcome

1. Understanding Yourself and Your Boss

• Overview of managing up
• Understanding anyone else starts with you
• Exploring your social capital
• Learning your manager's world
• Understanding your manager's motivations
• Understanding your manager's expectations

2. Managing the Relationship

• Choosing your communication channels
• Being helpful
• Helping your manager make decisions
• Making promises
• Promoting yourself
• Responding to feedback
• Documenting issues
• Avoiding tricky issues

3. Handling Common Challenges

• Working with a new manager
• Working with an unavailable manager
• Working with a manager you'll never like
• Working with a remote manager
• Working with a self-important manager
• Working with a less competent manager
• Working with a mean or inappropriate manager
• Repairing a damaged relationship
• Next steps