Managing Someone Older Than You

Do you manage older workers? Find out how to build more effective communication and collaboration with older workers and create a harmonious and efficient multigenerational team.

Introduction

• Successfully manage an older report
• Misconceptions about older workers

1. Strategies for Managing Older Workers

• Observe and learn more about your report
• How to detect age bias
• Reframe and resolve age bias
• Techniques for better understanding
• Listen effectively to build trust
• Integrate past experiences
• Bring out workers' unique values
• Collaboration tools for an older worker
• Help generations work together

2. Ensuring Ongoing Success for the Older Worker

• Encourage mentoring relationships
• Support ongoing performance
• Report your results

Conclusion

• Lead in the multigenerational workforce