Managing and Working with a Technical Team for Nontechnical Professionals

Work with, manage, and lead a technical team with confidence. Learn how to quickly get up to speed with your team's work, communicate effectively with technical people, and more.

Introduction

• You don't need to be technical to work with technical people
• Who can benefit from this course?

1. Working with a Technical Team

• Identifying your role in working with a technical team
• Understanding what you need to know
• Communicating with technical people
• Getting past uncertainty as a nontechnical person working with a technical team
• Getting up to speed on the work of your technical team

2. Managing a Technical Team

• Understanding the manager's role on a technical team
• Challenges of managing a technical team
• Establishing process and product standards on a technical team
• Enforcing business processes on a technical team
• Balancing stakeholder needs on a technical team
• Developing your team members

3. Leading a Technical Team

• The role of the leader on a technical team
• Clarifying goals for the team
• Understanding your team's strengths
• Supporting flexible working habits
• Making room for teams and individuals to grow

Conclusion

• What comes next?