Managing a Multigenerational Workforce

Learn how to lead a team comprised of four or five generations: traditionalists, baby boomers, Gen Xers, millennials, and Gen Zers.

The workforce is more diverse than ever, especially when it comes to age. Getting multiple generations to work together effectively is critical for business success. In this course, leadership expert Roberta Matuson helps managers gain an understanding of the complexity of leading a workgroup comprised of four or even five generations: traditionalists, baby boomers, Gen Xers, millennials, and Gen Zers. She explains the differences in the cultures in which each generation was raised, and what you can do when managing an employee young enough to be your child and old enough to be your parent. Plus, learn how to leverage each generation's unique strengths.

Introduction

• Welcome

1. The Multigenerational Workforce

• Cross-generational workplaces: Can't we all just get along?
• The traditionalists: Retirement postponed
• The baby boomers: Still rocking and rolling at work
• Gen X: Stuck in the middle
• Millennials: You raised me, now manage me
• Gen Z: The iGeneration

2. Managing Employees from Different Generations

• Managing a younger employee
• Managing an older employee
• Managing an older boss
• Busting myths about the generations in the workplace
• Managing through common generational clashes
• Generational problem or common management challenge?

3. Leveraging Generational Differences into Workplace Opportunities

• Leveraging generational differences in the workplace
• Mentoring and reverse mentoring programs at work
• Training a multigenerational workforce
• Getting multigenerational teams to work together

Conclusion

• Next steps