Making User Experience Happen as a Team

Offered By: LinkedIn Learning

Course Description

Overview

Learn tips and tricks that can help you make your teams more effective and user-centric. Discover how to integrate with development teams and communicate the value of UX.

Syllabus

Introduction

Welcome

1. Why Politics Matters

Getting things done
Managing workload
Integrating with teams

2. Integrating With Development Teams

Empathizers and systemizers
Foot in the door
Earning respect
Own the user experience

3. Communicating UX

Dollars, dollars, dollars
UX as a brand
The danger: Too much work
Resources for teams you can't help

4. Having a Voice and Something to Say

First say no
Speak from data, not opinion
Influencing without authority

5. Growing Up

UX maturity model
Cultivate executive champions
Justify your budget

Conclusion

Next steps

Taught by

Chris Nodder

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