Learning Microsoft Power Virtual Agents

Learn how to use Microsoft Power Virtual Agents to create powerful chatbots without needing to write a single line of code.

Introduction

• Build chatbots for your organization
• What you need for this course

1. Get Started with Power Virtual Agent

• Power Virtual Agents: The basics
• Setting up Power Virtual Agents

2. Work with Topics and Triggers

• Create a bot
• Working in Power Virtual Agents
• Use a system or sample topic
• Create a new topic and dialog
• Edit a topic
• Create a topic from existing content

3. Work with Conversation Paths

• Nodes and the conversation path
• Ask a question
• Create a custom entity
• Add a condition to your topic
• Delete branch logic
• Use an entity in your topic
• Turn topics on or off and go to a topic
• Restart the conversation
• Closing out the conversation
• End the conversation
• More on topics
• Test your bot

4. Publish and Monitor a Bot

• Bot publishing: The basics
• Publish your bot
• View and share your bot
• Analyze bot usage and performance

Conclusion

• Next steps