Learning Design Thinking: Lead Change in Your Organization

Learn how design thinking can lead to better business solutions. Discover new strategies for ideation and problem-solving, such as journey mapping, concepting, and prototyping.

Introduction

• Welcome
• About this course and our LinkedIn group

1. What Is Design Thinking?

• What is design thinking?
• Design thinking approach
• Design thinking mindset
• Roles for innovation
• Tangibility: Making space to create
• Tangibility: Making complexity visual

2. Leading Design Thinking

• Leading design thinking
• Challenges of leading design thinking
• Skill of a design thinking leader
• Aligning the team
• Team leap activity
• Managing creative flow
• Set a shared goal: Mission countdown
• Active alignment
• Active alignment: Check your goal

3. Guiding Creative Collaboration

• User-centered design overview
• Hypothesis generation
• Creating the journey map
• Synthesis
• Concepting
• Concepting activity
• Developing a service blueprint

4. Making to Advance Thinking

• Prototyping fast and often
• Lo-fi prototyping
• Prototyping spaces
• Culture change

Closing

• Conclusion and next steps