Lean Six Sigma: Define and Measure Tools

Learn what you need to know to be an effective team member on a Lean Six Sigma project team. Explore key tools and techniques in the Define and Measure phases of the DMAIC.

Introduction

• DMAIC tools: Define and measure

1. Lean Six Sigma Overview

• Lean
• Six Sigma
• Lean Six Sigma

2. Define Phase

• Lean Six Sigma: Define phase overview
• Project charter
• SIPOC
• VOC and CTQ
• Cost of poor quality

3. Measure Phase

• Lean Six Sigma: Measure phase overview
• Process mapping
• Value stream mapping
• Lean and process metrics
• Measure phase: Data collection planning
• Measurement system analysis (MSA)
• Descriptive statistics
• Pareto charts
• Variation: Dotplot, histogram, boxplot
• Process capability, DPMO, and Sigma level

Conclusion

• Moving to Analyze, Improve, and Control