Leadership through Feedback

Offered By: LinkedIn Learning

Tags

Leadership Courses Emotional Intelligence Courses Organizational Behavior Courses Performance Management Courses Interpersonal Skills Courses Workplace Culture Courses Bias Courses

Course Description

Overview

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Learn the art of giving and receiving feedback, in order to be an effective leader and create a culture of open communication.

Syllabus

Introduction

Mastering the art of feedback

1. What Exactly Is Feedback?

What constitutes feedback?
What is effective feedback?
Why is feedback so important?
Why is feedback so difficult?
Informal vs. formal feedback

2. The Brain Science of Feedback

Getting to know the primitive brain
How brains learn
Wired to connect

3. Communication Patterns

What are communication patterns?
To excel, you must know your patterns
To excel, you must know others' patterns

4. Addressing Bias in Feedback

Addressing common biases
Giving feedback up, down, and across
Giving feedback cross-culturally

5. Building Strong Foundations

Establishing solid relationships
Three pillars of emotional intelligence
Being a fierce advocate
Building up trust
A strong sense of integrity

6. Giving Feedback

Do the prep work
How to structure the conversation
Follow-up and action plans

7. Receiving Feedback

The feedback decision tree
Give them a hand
Acknowledge understanding

Conclusion

The future of feedback

Taught by

Linda Croyle and Madecraft

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