YoVDO

Job Skills: Learning the Basics

Offered By: LinkedIn Learning

Tags

Career Development Courses Teamwork Courses Conflict Resolution Courses Goal Setting Courses Email Etiquette Courses

Course Description

Overview

Master the basic job skills that any professional needs to succeed in the workforce. Learn skills like effective communication and decision-making—in two minutes or less!

Syllabus

1. Learning Basic Job Skills
  • Effective communication in customer service
  • Working on a team
  • Sending an email
  • How to ask questions at work
  • Communicating with confidence
  • Being punctual
  • Listening effectively
  • Setting goals
  • Communication skills for the phone
  • Decision making
  • Prioritizing work
  • Handling conflict

Taught by

LinkedIn Learning Staff Instructor

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