Job Skills: Learning the Basics

Master the basic job skills that any professional needs to succeed in the workforce. Learn skills like effective communication and decision-making—in two minutes or less!

1. Learning Basic Job Skills

• Effective communication in customer service
• Working on a team
• Sending an email
• How to ask questions at work
• Communicating with confidence
• Being punctual
• Listening effectively
• Setting goals
• Communication skills for the phone
• Decision making
• Prioritizing work
• Handling conflict