Job Skills: Learning Retail Sales

Offered By: LinkedIn Learning

Course Description

Overview

Discover what it takes to succeed in a retail sales job. Learn about dressing for success, developing rapport with your boss and coworkers, and dealing with difficult customers.

Syllabus

Introduction

Welcome to retail
Success in retail

1. First Impressions Matter

On time is almost late—be early!
Dress appropriately
Come ready to learn

2. On the Job

Respect the Rules
Work well with others
Dealing with difficult customers
Asking for help
How to not get fired

Taught by

Noah Fleming

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