YoVDO

Job Skills: Learning Retail Sales

Offered By: LinkedIn Learning

Tags

Sales Courses Customer Service Courses Conflict Resolution Courses Interpersonal Skills Courses Retail Sales Courses

Course Description

Overview

Discover what it takes to succeed in a retail sales job. Learn about dressing for success, developing rapport with your boss and coworkers, and dealing with difficult customers.

Syllabus

Introduction
  • Welcome to retail
  • Success in retail
1. First Impressions Matter
  • On time is almost late—be early!
  • Dress appropriately
  • Come ready to learn
2. On the Job
  • Respect the Rules
  • Work well with others
  • Dealing with difficult customers
  • Asking for help
  • How to not get fired

Taught by

Noah Fleming

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