JIRA Software: Basic Administration (2017)

Make the jump from Jira user to administrator. Learn the basic skills and processes needed to successfully administer and customize a Jira instance.

Introduction

• Basic administration in Jira
• Who is this course for?
• What do you need for this course?

1. What Is Jira and How Is It Used?

• What is Jira?
• How is Jira used?
• Which type of Jira do you have?
• Important terms and definitions
• Navigating the admin area

2. Admin Types and Responsibilities

• Types of Jira users
• Who does what?
• Utilizing global permissions

3. Setting Up a Test Environment

• Choose a test environment
• Create a test environment

4. Managing Users

• How to manage users
• Leveraging groups and roles
• Challenge: Add a test user
• Solution

5. Creating Jira Projects

• Types of Jira projects
• How to create a project
• Challenge: Create a test project
• Solution

6. Creating Workflows

• Types of workflows
• Basic workflow concepts
• Using diagram and text mode
• Challenge: Create a workflow
• Solution

7. Troubleshooting Permission Problems

• Types of Jira permissions
• Using the Permission Helper
• Challenge: Determine the permission problem
• Solution

8. Troubleshooting Missing Notifications

• Types of Jira notifications
• Using the Notification Helper
• Challenge: Determine the notification problem
• Solution

Conclusion

• Additional learning resources