IT Support for a Hybrid Workforce

Explore important considerations for IT teams as companies prepare for the in-office return of the workforce.

Introduction

• Understanding the needs of a hybrid team

1. Planning for a Hybrid Environment

• What are the workforce types that exist today?
• What are my risks in a hybrid environment?
• Create a security plan for a hybrid workforce

2. Implementing Security in a Hybrid Workforce

• How do users need to connect?
• Cloud vs. on-premises access
• VPN risks
• Circumventing malware and ransomware
• Testing security

3. Wrangling User Hardware to Work Properly

• What devices will cause the biggest headaches?
• How do we get files out to remote users?
• Wi-Fi at home and in the office

4. Collaboration and Communication

• How will users communicate with each other?
• Audio and video conferencing applications
• Managing mobile devices and bring your own device
• Securing IOT for users

Conclusion

• Protecting data and remote users