Introducing Robotic Process Automation

Learn what robotic process automation (RPA) is, as well as its benefits and best practices.

Introduction

• Welcome to the future of work
• Your guide to watching this course

1. The Automation Opportunity

• Digital transformation
• Corporate archeology
• The fourth generation of work
• The worker of the future
• The impact of RPA today

2. What Is RPA?

• What is robotic process automation?
• A simplified definition of RPA
• What is robotic desktop automation?
• The automation spectrum
• The RPA vendor landscape
• Differences between RPA and other tools
• RPA and low code and no code

3. The Benefits of RPA

• The importance of ROI
• The seven benefit types
• The triple-win model
• Don’t forget the cost of ownership

4. Best Practices at the Process Level

• Identifying opportunities for automation
• Efficiency drivers for automation
• Prime opportunity areas for automation
• Process reengineering
• Practical RDA example
• Key stakeholders in your RPA journey

5. Best Practices at the Enterprise Level

• Start small but don't think small
• RPA is not about the robot
• Don’t forget the fundamentals
• Leveraging a center of excellence

Conclusion

• Tips for success from the front lines
• Key takeaways