Interview Tips for Sales Professionals

Join career strategist Jenny Foss as she shows sales professionals how to answer common interview questions with specificity and confidence.

1. Interview tips for sales roles

• Overview of Sales Development Representative role
• Overview of Relationship Manager role
• Overview of Account Executive role
• Overview of Customer Success Manager role

2. What are you looking for from this company?

• How to approach this question
• Candidate answer and feedback

3. Why do you want to work in sales?

• Candidate answer and feedback for Sales Development Representatives and Relationship Managers
• Candidate answer and feedback for Account Executives
• Candidate answer and feedback for Customer Success Managers

4. Review your sales background.

• How to approach this question
• Candidate answer and feedback

5. How do you prepare for and hit your quota goal?

• How to approach this question
• Candidate answer and feedback

6. Sales are filled with nos: How do you deal with rejections?

• How to approach this question

7. Leave me a voicemail.

• Candidate answer and feedback

8. Where would you research a prospect before reaching out?

• How to approach this question
• Candidate answer and feedback

9. How do you address common objections when you are selling?

• How to approach this question
• Candidate answer and feedback

10. How do you handle yourself in the face of angry customers?

• How to approach this question for Sales Development Representatives, Relationship Managers, and Customer Success Managers
• How to approach this question for Account Executives
• Candidate answer and feedback

11. How do you manage many relationships over many accounts?

• How to approach this question
• Candidate answer and feedback for Account Executives
• Candidate answer and feedback for Customer Success Managers

12. How do you retain a customer who complains about price?

• How to approach this question
• Candidate answer and feedback

13. Describe a time you had to deal with a difficult client.

• How to approach this question for Account Executives, Customer Success Managers, and Relationship Managers
• How to approach this question for Sales Development Representatives
• Candidate answer and feedback

14. What do you say to a client when you under-deliver?

• How to approach this question

15. How do you handle a question when you don't know the answer?

• How to approach this question
• Candidate answer and feedback

16. Walk me through your prospecting strategy.

• How to approach this question
• Candidate answer and feedback

17. What steps do you take to convert a non-responsive customer?

• How to approach this question
• Candidate answer and feedback

18. How do you manage (or fire) a toxic client?

• How to approach this question
• Candidate answer and feedback

19. Tell me about a deal you lost and what you'd do differently.

• How to approach this question
• Candidate answer and feedback for Sales Development Representatives and Customer Success Managers
• Candidate answer and feedback for Account Executives

20. What would your clients say about you?

• How to approach this question
• Candidate answer and feedback

21. How do you prepare for a product demo?

• How to approach a product demo
• Sample discovery call and feedback
• Sample product demo and feedback

22. Let's role play interacting with an angry customer.

• Sample role play and feedback