YoVDO

Interaction Design for Ecommerce

Offered By: LinkedIn Learning

Tags

Interaction Design Courses E-commerce Courses User Experience Courses User Interfaces Courses Website Design Courses Customer Journey Courses Conversion Optimization Courses

Course Description

Overview

Learn how to approach user interaction—and satisfaction—with ecommerce apps and websites from a user experience professional.

Syllabus

Introduction
  • Great ecommerce user experiences
1. Online Shopping Behavior
  • How people buy online
  • B2B ecommerce
  • Omnichannel ecommerce
  • Responding to a pandemic
2. Understand Your Site's Goals
  • Helping decision-making
  • Persuading people to buy
  • Supporting the purchase process
  • Out-of-band communications
3. Ecommerce Design Guidelines
  • Homepage
  • Search and navigation
  • Category pages
  • Product pages
  • Carts
  • Checkout
  • Gift finders and wish lists
  • Gift cards
4. Making the Changes
  • Forming a successful team
  • Journey and service mapping
  • Testing changes

Taught by

Chris Nodder

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