YoVDO

Inside Sales

Offered By: LinkedIn Learning

Tags

B2B Sales Courses Active Listening Courses Customer Engagement Courses Objection Handling Courses Cold Calling Courses

Course Description

Overview

Learn inside sales strategies to sell in today's complex and crowded marketplace. Find out how to reach power buyers and close more sales.

Syllabus

Introduction
  • Inside sales in today's complex selling landscape
1. First Impressions That Improve Response Rates
  • Three ingredients to a perfect introduction
  • Don't waste the live call: Opening statements that earn time
2. Navigational Tactics
  • Today's customers are in charge
  • Avoiding powerless prospects
  • Chasing the maybe
  • Selling to the B2B buying committee
3. Building Trust and Uncovering Needs: One Question at a Time
  • Negative and positive questioning
  • Questions to build trust with your prospect
  • Active listening through paraphrasing
4. Handling Objections
  • Confronting the tidal wave of objections
  • Objection rebuttals
5. A Day in the Life of an Inside Salesperson
  • Establishing your non-negotiable time
  • Rev up your tool fuel
Conclusion
  • Refine your craft for a new level of sales excellence

Taught by

Josiane Feigon

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